Privacy Policy

1.Who we are

DRP Digital Ltd (company number 17580000), registered in England and Wales, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, is the data controller for personal data collected through this website and when you contact us or buy from us. Contact us about privacy at [email protected].

ICO registration number: to be added once registered.

2.What we collect

• Contact and enquiry data: your name, email, company and message when you email us or use our contact or early-access form.
• Account and billing data (when platforms launch): name, email, business details, subscription history. Card payments are handled by Stripe; we do not store full card numbers.
• Customer content: data you put into our platforms, which may include your own clients' details.
• Technical data: basic information your browser sends, such as IP address and device type, needed to deliver the website.
• Cookie choice: a record of the cookie categories you accepted or rejected, and when.

3.How and why we use it

We do not sell personal data, and we do not use it for automated decisions that have legal effects on you.

4.Who we share it with

We use trusted suppliers to run our business, who process data only on our instructions:

• Website and application hosting providers
• Email and productivity tools (for example, Google Workspace)
• Email delivery for our contact form
• Stripe, for payments
• Our software development partner, who helps build and maintain our platforms
• Professional advisers such as accountants, where needed

We may also share data where required by law.

5.International transfers

Some suppliers, including our development partner, are located outside the UK (for example, in India or the United States). Where personal data is transferred outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement or Addendum, or rely on UK adequacy regulations.

6.How long we keep it

• Enquiries: up to 24 months after our last contact.
• Account and customer content: for the life of your account, then deleted within 90 days of closure (after a 30-day export window).
• Billing and tax records: 6 years, as required by UK law.
• Cookie choice: 6 months, after which we ask again.

7.Security

We use appropriate technical and organisational measures, including encryption in transit, access controls and two-factor authentication on our systems, to protect personal data.

8.Your rights

Under UK GDPR you can ask to access, correct, delete or restrict the use of your personal data, object to its use, and request a copy in a portable format. You can withdraw consent at any time. Email us and we'll respond within one month.

If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We'd appreciate the chance to help first.

9.Cookies

See our Cookie Policy. You can change your cookie choice at any time from the link in the footer.

10.Changes

We may update this policy. The latest version will always be on this page with its date.